Broweera

We are here to help you elevate your home and pet's life. Whether you have a question about a product, your order, or just want to say hi, feel free to reach out.

**Email:**broweera.shop@gmail.com

**Email:** mwbasha70@gmail.com

 

**We typically reply within 24 hours.**

You can also use the contact form below to send us a message directly.

**Swift & Secure Shipping**

We work with a trusted global partner network to source high-quality products for your home and pets. Here’s what you need to know about getting your order:

**Order Processing:**
Once you place your order, our fulfillment team typically takes **1-3 business days** to perform a quality check, pack your items with care, and prepare them for shipment.

**Delivery Timeframes:**
After your order leaves our warehouse, delivery generally takes between **7 to 14 business days** to arrive at your doorstep. We aim to get your items to you as quickly as possible!

**Tracking Your Order:**
A confirmation email with a tracking number will be sent out as soon as your package ships. You can easily monitor its journey online.

**Please Note:** Shipping times may vary slightly based on your specific location and current carrier volumes.

**Our 30-Day Happiness Guarantee**

We stand by the quality of our products and want you to be completely satisfied with your purchase. If you're not 100% happy, we accept returns!

**Our Policy:**
You have **30 days** from the day you receive your item to request a return.

To be eligible for a return:
*   Your item must be in the same condition that you received it (unworn or unused).
*   It must be in its original packaging.
*   You will also need the receipt or proof of purchase.

**How to Start a Return:**
To start a return, please contact us first at **mwbasha70@gmail.com**. We will provide you with specific instructions on the next steps, which may include providing photo evidence or where to send the package.

**Refunds:**
Once we receive the necessary information (photo/video or returned item) and inspect it, we will notify you if the refund was approved. If approved, you will be automatically refunded on your original payment method.

**Damages & Issues:**
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can make it right.